How Fix-A-Leak Plumbing and Heating Takes Care of Its Customers

At Fix-A-Leak Plumbing and Heating, customer service doesn't end when the repair is done. It is the standard behind every interaction, from the moment you pick up the phone to the day you call back with a question about a job we completed months ago. When you reach out to us, you are talking to the same team that shows up at your home and stands behind the work.

We know that plumbing and heating problems do not wait for business hours to start. Fix-A-Leak Plumbing and Heating is committed to being reachable, responsive, and honest with every customer, every time.

What Sets Us Apart

  • Professionalism

  • Safety

  • Liability

  • Quality Work

image234 (4)

How to Reach Us

Phone: (631) 384-7424
Email: Fixaleak01@gmail.com
Hours: Monday through Friday, 7:00 AM to 7:00 PM | Saturday, 9:00 AM to 1:00 PM | Sunday: Closed

Whether you are scheduling a new service, checking on an existing job, or following up on a guarantee claim, everything is handled directly by our office team. One point of contact, no transfers.

What to Expect When You Contact Us

When you get in touch with Fix-A-Leak Plumbing and Heating, you can expect a response within one business day. We do not leave customers waiting for callbacks that never come or answers that stay vague. Our team will give you a clear response, a realistic timeframe, and straightforward information about your situation.

For guarantee-related inquiries, we ask that you have your proof of service available when you contact us. From there, our team handles everything needed to get the issue resolved.

Guarantee Claims

If something we repaired or installed is not holding up within the one-year guarantee period, contact us through the same phone number or email listed above. Our Service Manager handles all claims directly and will respond within one business day.
For full details on what the Fix-A-Leak Plumbing and Heating guarantee covers, visit our Guarantee page.

Manufacturer Warranty Support

If a product we installed carries a manufacturer's warranty and something goes wrong, you do not have to navigate that process alone. Fix-A-Leak Plumbing and Heating works directly with the manufacturer on your behalf, guiding you through what is needed and handling the coordination so the claim is resolved without the back-and-forth falling on you.

Are You Ready To Get Started? Schedule Your Estimates Today

Fix-A-Leak-Plumbing-And-Heating-QR-Code-Scan-To-Call
Call Now