How Fix-A-Leak Plumbing and Heating Takes Care of Its Customers

At Fix-A-Leak Plumbing and Heating, customer service doesn't end when the repair is done. It is the standard behind every interaction, from the moment you pick up the phone to the day you call back with a question about a job we completed months ago. When you reach out to us, you are talking to the same team that shows up at your home and stands behind the work.

We know that plumbing and heating problems do not wait for business hours to start. Fix-A-Leak Plumbing and Heating is committed to being reachable, responsive, and honest with every customer, every time.

What Sets Us Apart

Professionalism

Safety

Liability

Quality Work

How to Reach Us

Phone: (631) 384-7424
Email: Fixaleak01@gmail.com
Hours: Monday through Friday, 7:00 AM to 7:00 PM | Saturday, 9:00 AM to 1:00 PM | Sunday: Closed

Whether you are scheduling a new service, checking on an existing job, or following up on a guarantee claim, everything is handled directly by our office team. One point of contact, no transfers.

What to Expect When You Contact Us

When you get in touch with Fix-A-Leak Plumbing and Heating, you can expect a response within one business day. We do not leave customers waiting for callbacks that never come or answers that stay vague. Our team will give you a clear response, a realistic timeframe, and straightforward information about your situation.

For guarantee-related inquiries, we ask that you have your proof of service available when you contact us. From there, our team handles everything needed to get the issue resolved.

Guarantee Claims

Manufacturer Warranty Support

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R Cummo

14:48 20 Feb 26

Was concerned about a leak from this cold winter.The guys were on time and very professional.Definitely recommend

Wendy Radcliffe-Miller

21:20 19 Feb 26

I wish to compliment everyone at Fix A Leak for their professionalism from start to finish. Highly recommend.

Jacob Lee

19:32 19 Feb 26

They are best job & best price..
Many Thank You

Daniel Harper

21:54 13 Feb 26

They were amazing to work with!

Richard Howard

23:01 20 Jan 26

Very transparent service with both Brooke and Ricky providing a detailed breakdown of the plumbing fix and cost associated with it. Andrew the tech did a great job of explaining the issues (leaking pipe, and then boiler maintenance including replacing boiler feed valve, expansion tank and relief valve, and repiping the feed line, replace circulator flange) and providing quick efficient work.

Rafik “RCSax0” Cezanne

20:33 15 Dec 25

I had my water filtration system updated the other day, the technician noticed I had a leak beneath my sink. After searching I settled upon the company Fix a Leak. I sent photos of my issues to Rick the manager. (My house is old from the 1930s and very tricky). Rick sent Daniel, a highly experienced pro plumber. I showed Daniel what needed to be done. New faucet for the kitchen and I also needed a new master valve for the water coming in to the house along with replacing some additional old valves in the basement. Daniel did an amazing job and even corrected the grounding for the wiring around the pipes. Once everything was done, he made sure there were NO leaks and that all components were working properly. You need a plumber? Get the best at Fix a Leak!

Avijit Sen

01:37 15 Dec 25

Met with Daniel for a service call I made regarding shower system. He came, looked at the issues we were having and provided his recommendations. He seemed knowledgeable and a trusted partner. If needed for any future plumbing work, I will call fix-a-leak again.

Randy Khemraj

16:24 20 Oct 25

I had a leak and clog in my bathroom sink. Andrew the tech came in and assessed the situation and completed the job in a timely manner. He was very professional and knew what he was doing. I called a few other plumbers and they want to break walls to assess a simple fix. Thank you Andrew for your professionalism and integrity.

How Fix-A-Leak Plumbing and Heating Takes Care of Its Customers

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